📄 Privacy Policy

Last updated: February 23, 2026

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and AI communication systems.

1. Who we are

We operate as an independent digital service provider offering automation, AI communication systems, and customer engagement tools for businesses.

Contact: villapel.systems@gmail.com
Website: villapelsystems.com

2. Information we collect

We may collect:

Name

Phone number

Email address

Business information

Messages sent through forms, chat, SMS, or AI systems

Website usage data (cookies, analytics)

3. How we use your information

We use collected information to:

Respond to inquiries

Provide AI receptionist and automation services

Improve user experience

Send service-related communication

Schedule calls or demos

Deliver requested information

We do NOT sell personal data.

4. AI communication disclosure

By interacting with our forms, chat, or phone systems, you acknowledge that:

You may communicate with automated AI systems

Conversations may be recorded and analyzed to improve performance

Data may be used to train and optimize service workflows

5. Data sharing

We may share data with:

CRM platforms

Automation tools

Communication providers (SMS, email, voice systems)

Analytics providers

Only for operational purposes.

6. Data protection

We take reasonable technical measures to protect information, but no system guarantees 100% security.

7. Cookies

We may use cookies and tracking tools for:

Analytics

Advertising optimization

Performance tracking

You can disable cookies via browser settings.

8. Policy updates

We may update this policy at any time. Continued use of services implies acceptance.

Email: villapel.systems@gmail.com
Website: villapelsystems.com